Frequently asked questions
First, check your Spam / Junk folder or other folders (Promotions, Notifications, etc.). If the issue continues, contact us at contact@tix.mk with the name and email used to purchase, and we will resend the ticket.
As a rule, ticket refunds are not possible. Tix.mk is only a resale platform, not the event organiser. You can contact the organiser listed on the event page; only they can grant an exception.
We provide online ticket sales but do not run the events. Complaints and refund requests must be resolved directly with the organiser.
Yes. A ticket can be emailed again if your request arrives within reasonable business hours. Send the order details: event name, your name, and the email used to purchase. Alternative entry checks depend on the organiser’s rules.
It depends only on the organiser’s policy. Any door sales and price are shown clearly on each event page.
No. Showing the QR code on your phone is enough. Printing is only required if the organiser says so or you cannot show the ticket on a device.
Yes. You can buy multiple tickets in one order, up to the per-event limit.
Tickets bought via Tix.mk may be in one name (usually the buyer). The buyer can enter other attendees’ names and emails. One ticket is for one person. If personalisation is required, it is stated at checkout.
In those cases, buyers are informed in time by email and/or the organiser’s or our channels. For more on refunds, read our Terms of sale again.
Yes. Payments go through certified providers with SSL encryption. We do not store card data.
Each event has an organiser who is responsible for the content and delivery. Our role is the ticketing platform.
Email contact@tix.mk and we will reply with options, integration, and how we work together.
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POWERED BY
Events
Have questions?
Contact
Terms of use
Privacy policy
TERMS OF SALE
Back to top